Support
Support
Questions, problems or ideas? Email accounts@allday.design. Please include your iPhone model and iOS version if something isn't working.
Common questions
- Is this a medical app?
- No. It gives general information and practical ideas, and points to her midwife or doctor for anything medical. In an emergency, call your local emergency number. The app's Urgent help screen shows the number for your country.
- How do I cancel Husband Pro?
- On your iPhone, open Settings > your name > Subscriptions > Husband Pro > Cancel Subscription. Cancel at least 24 hours before the trial or current period ends to avoid the next charge. Deleting the app does not cancel it.
- Can I get a refund?
- Purchases are made through Apple, so refunds are handled by Apple at reportaproblem.apple.com.
- I got a new phone. How do I get Husband Pro back?
- Open the Husband Pro screen and tap Restore purchases, signed in to the same Apple ID you bought it with.
- How do I back up or move my data to another phone?
- Sign in under Settings > Account, then open Settings > Cloud backup & sync and tap Sync now. On the new phone, sign in with the same account and sync again. Photos and videos you attached stay on the original phone.
- How do I change the due date or our country?
- Settings > Pregnancy plan.
- Reminders are not showing up.
- Check that notifications are allowed for the app in your iPhone Settings, and look at the quiet time under Settings > Notifications in the app.
- How do I export or delete my data?
- Settings > Your data. Export my data gives you a copy; Delete all my data erases everything on your phone and, if you are signed in, your account and cloud backup. More about deleting your account.
- Who can see what I write?
- By default only you, on your phone. Nothing is shared with your partner or anyone else. See the privacy policy.
Contact
Fariz Mudayana. Email: accounts@allday.design